Professional support and maintenance without vendor locks: full control and transparency for your business. **We eliminate any risks with efficiency** — 15 minutes SLA, round-the-clock monitoring 24/7
Technical Support & Maintenance
Results in Numbers
How Technical Support Helps
We monitor infrastructure, respond to incidents, and communicate with you in chat
Infrastructure Monitoring
To ensure everything is in order, technical support periodically checks server metrics. This helps respond quickly and prevent failures.
Incident Response
We'll come to help at any time within 15 minutes. We'll handle it ourselves or notify you. We supplement monitoring to avoid incident recurrence.
Chat Communication
Our specialists are always available. Ready to consult or help solve your problems. We explain complex things in simple language.
Business Metrics Tracking
We collect business metrics for the client, such as user activity or order quantity. By analyzing them, you can understand whether the business is working correctly, what affects performance, and how to improve it.
Fault Tolerance Enhancement
We optimize server settings for better performance and fault tolerance. We eliminate factors that interfere with stable operation.
Backup Creation
We periodically save your data, such as content or client data, to external storage. This way you won't lose them in case of unforeseen circumstances.
Additional Services
Expand support with additional options for comprehensive maintenance
Infrastructure Audit
We'll conduct an audit and provide recommendations for improving your system
Load Testing
We'll test performance under high load
CI/CD Consulting
We'll help set up continuous integration and deployment processes
DevOps Implementation
We'll help your development teams adopt DevOps practices
Database Administration
Professional database maintenance
IaC Consulting
Infrastructure as Code implementation for automation
Why Choose Us
Practical Approach
We apply solutions that are convenient and beneficial for the client. We use new technologies but don't get carried away with experiments.
No Vendor Lock
We use open source solutions in building infrastructure. You can always find specialists in the market who can easily understand them.
Enterprise Service for Everyone
First line, duty department, system administrators, service and project managers. We provide comprehensive support for projects of any scale.
Questions and Answers
We study the project architecture, set up monitoring of key metrics, and create an escalation scheme. The integration process takes 2-3 working days.
Ready to Ensure Project Reliability?
Contact us for technical support consultation